Sales conditions

1. Ownership of the site

The website is owned by SAPORI RUPESTRI with registered office in Gravina in Puglia (BA) - VAT number 02902750732 - (hereinafter referred to as "Sapori Rupestri"), and is aimed at the retail sale of products and services on line.

2. Scope of application

These general conditions of sale (hereinafter "General Terms and Conditions of Sale") govern the sale of products and services available on the website (hereinafter "Site") in the version published at the time of ordering.

These General Conditions of Sale together with the conditions regarding the payment and delivery of goods, are an integral part of the purchase agreement concluded between the Customer and Sapori Rupestri.

The range of products and services available on the website is addressed exclusively to natural persons and legal entities, who do not trade in the context of a commercial activity.
The Customer assumes all responsibility for any untruthful information in this regard.
Sapori Rupestri invites the customer to read carefully these General Conditions of Sale before proceeding with any purchase, to print them or otherwise to keep a copy.
By making any purchase in the manner provided on the Site, the Customer declares to have read all the information provided during the purchase procedure and to fully accept the General Terms of Sale, payment and delivery.

3. Applicable law

The sale of products and services by electronic means is regulated by Articles 45 to 67 "Consumer Rights" of Legislative Decree 6 September 2005 n. 206 (Consumer Code) and s.m.i. and by Legislative Decree 9 April 2003 no. 70 on electronic commerce.
The purchase contract stipulated between the Customer and Sapori Rupestri will be governed and interpreted in accordance with Italian law.

4. The Sales Contract - Purchase Mode

4.1. In order to make purchases, the Customer must be registered on the Website.

4.2. The presentation of products and services on the Site constitutes an invitation to purchase.

4.3. The Customer can purchase the visible products at the address, shown on the homepage of the Site within the respective sections by product category, as described in the relevant information sheets.

4.4. Only orders that include billing and delivery on Italian territory are accepted.

4.5. The products published on the Website can be:

  • "available", that is, physically in stock and therefore, as such, ordered by the Customer.
  • "not available" in stock: in this case the product can not be ordered by the customer and, if he wishes, he can leave his e-mail address to be notified if the product itself will be available again;
  • "on order": in this case the product can be ordered by the customer even if it is not physically available in stock. Sapori Rupestri will order the item chosen by the customer from its supplier. The times required for the receipt of these products by Sapori Rupestri vary between 3 and 20 Business Days, and are however expressly indicated in the shopping cart pages.

4.6. When the purchase order is made, the Customer has the possibility to choose the Payment and Delivery Method he prefers.
The purchase order of the Customer will therefore be considered as a purchase contract proposal addressed to Sapori Rupestri for the listed products, each considered individually. Upon receipt of the purchase order, Sapori Rupestri will automatically send an email confirming taking charge of the order itself ("Taking the Order").
The Ordered Receipt does not constitute acceptance of the Customer's purchase proposal. With the sending of the Order in Order Receipt, Sapori Rupestri only confirms that it has received the order and has submitted it to a process of verification of data, availability of products requested by the customer and payment according to the method chosen by the customer.
The Customer undertakes to verify the correctness of the data contained in the e-mail confirming the Take-Order Order and to promptly report any system errors to Sapori Rupestri.

The confirmation e-mail of the Ordered Load Order contains the following data:

  • Order number and date
  • Product/s, quantity, price
  • Type of payment chosen
  • Cost of Transportation
  • Total order amount

4.7. The contract of sale between the customer and Sapori Rupestri will end only when Sapori Rupestri will send the Customer a separate e-mail containing information about the shipment of the product and the invoice and that constitutes acceptance of the Customer's purchase proposal ("Shipping confirmation"). The charge will be made only when the products included in the order of the customer will be shipped. In any case, the Customer's right to withdraw is subject to the terms and conditions set forth in the section on the “Rights and Guarantees” website.

4.8. Sapori Rupestri, due to the nature of the internet, can not guarantee uninterrupted access and the absence of errors in the transmission of services. In addition, access to the Site and/or services offered by Sapori Rupestri may occasionally be suspended or limited to allow the execution of repair, maintenance or the introduction of new products or services. Sapori Rupestri will attempt to limit the frequency and duration of such suspensions and/or limitations.

4.9. Until the moment in which the shipment confirmation e-mail referred to in art. 4.7. that precedes, Sapori Rupestri will not be liable for any delay or non-fulfillment (including the cancellation of the taking charge of the order) to the obligations set forth in these General Terms and Conditions of Payment and Delivery, if the delay or non-fulfillment derive from a fortuitous event or from force majeure. This provision does not affect the rights of the Customer as provided for by law and in particular the right of the Customer to receive the purchased products within a reasonable time or to be reimbursed in the event of non-delivery due to circumstances arising from fortuitous circumstances or due to force majeure.

5. Prices

The sales prices of the products published on the Website include VAT.
Sapori Rupestri declares that the prices are those indicated on the Website, guaranteeing the correctness of prices. If, due to errors or other inconveniences attributable to the operation of the computer systems, a price different from the actual one ("Hostage Error") is erroneously indicated, Sapori Rupestri will contact the Customer to check whether he / she wishes to buy the product at the correct price, because, otherwise, the order can not be processed.

6. Guarantees on Products sold by Sapori Rupestri

Information on the rules of operation and operation of the Legal Guarantee are provided in the section on the "Rights and Guarantees" website..

7. Competent Court

For the resolution of any civil disputes arising from the interpretation, execution and termination of this contract of distance selling, if the Customer is a consumer (ie a natural person who purchases the products not for purposes related to his professional activity) the territorial jurisdiction unauthorized is the judge of the place of residence or domicile of the consumer, if located in Italy (Article 63 D. Lgs. 205/2006).

8. Changes to the general conditions of sale

Sapori Rupestri reserves the right to modify the Site, policies and these General Conditions of Sale at any time to offer new products or services, or to comply with legal provisions or regulations. The Customer will be subject to the policies and terms of the General Conditions of Sale from time to time in force when ordering products from Rustic Flavors, unless any changes to these policies and these terms are not required by applicable law or competent authorities ( in which case, they will also apply to orders that the Customer has previously made). If any provision of these General Terms and Conditions of Sale is held to be invalid, null or for any reason unenforceable, this condition will not affect the validity and effectiveness of the other provisions.

Any changes and / or additions will be effective from the date of publication of the same on the website